Quality healthcare – an art or a science?

5-qoc-photoQuality is an essential consideration in providing and scaling up access to health services. This week I am in Nigeria, supporting training on a new tool to monitor and improve the quality of care provided in health clinics. The clinics are run by a national Non-Government Organisation and include a variety of static clinics, mobile services and outreach efforts to offer health services to communities.  Continue reading “Quality healthcare – an art or a science?”